• Title:
  Technical Inside Sales
• Location:
  Brooklyn Center, MN
• Reports to:
  Process Improvement Manager/Operations Manager
• Job Purpose:
  To provide technical support to the customer regarding product knowledge.
• Description:
  • · Answer the telephone in an efficient and professional manner.
  • · Assist the customer in identifying the correct part or technology to achieve a solution.
  • · Attend training on new products and convey application to customers.
  • · Take part orders from customers over phone/fax/email and accurately enter into DISC system.
  • · Provide price and availability information to customer.
  • · Expedite Report-Follow up with customers and factories to ensure on time delivery. Communicate to customer if there is a delay in their order.
  • · Enter quotes for Non-Stock items into DISC.
  • · Be of assistance to outside sales in any way necessary.
Skills
Required:
• · Strong communication and organizational skills
• · Knowledge of fluid power, sensors, motors, PLC’s and various industrial technologies
• · Customer service motivation
• · 2-5 years of customer service contact
• · Attention to detail
• · Ability to work independently
• · The flexibility to learn and perform several job functions
• · Demonstrated ability to learn concepts of a technical nature
• · Proficient with Microsoft Word, Excel, Outlook and Windows
• Education:
  Education in the field of industrial automation and fluid power, 2 year degree minimum.
• Rewards:
• · Automation, Inc. offers a comprehensive medical and dental plan, as well as a 401K plan, Flexible Spending Account, Long-Term Disability and employee/dependent Life.

Please submit your resume via e-mail to jobs@automationinc.com in Microsoft Word document format or as an Adobe PDF.

Thank you for your interest in Automation, Inc.